Refunds and cancellations

• You were charged but the full report did not unlock within 24 hours.
• You were charged more than once for the same report.
• The report failed to generate or is missing sections, and running it again did not fix it.

Once a full report has been delivered as described, we do not refund it because you disagree with the verdict or the advice. The free part of every report shows the verdict and the main risks before you pay, so you can judge whether the full report is worth it.

Within 7 days of payment, email arnav.avi31@gmail.com with the email on your account and the payment reference from your Razorpay receipt. Tell us which test it was and what went wrong.

We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days, depending on your bank. UPI refunds are often faster.

There is no subscription and nothing renews, so there is nothing to cancel. If you close the checkout before paying, you are not charged. You can delete your tests or your account at any time; see the privacy policy.